New Seminar: Managing a Hispanic WorkforceTo ensure financial success and effective productivity, employers
and supervisors must understand differences in working with a
Hispanic workforce. Participants will be encouraged to exchange
concerns and solutions in this interactive seminar.
Key topics include:
Body language: issues regarding personal space, physical
contact
Time concepts: meeting deadlines, schedules, and
appointments
Differing work practices: boss-worker relationships, following
work procedures, culturally appropriate ways to correct employees
Sexual harassment issues: the cultural influences on roles of
men and women in the workplace
Social expectations at work: Culturally appropriate ways of
interacting with Latin American employees
Friday, April 25 from 1:00 p.m. to 4:00 p.m. Seminar is $49
Seminar will be held at Clement Financial Services and Mike
Russell & Associates members of the Kalos Financial Group
at their new location at 2400 Southeast C Street in
Bentonville, Arkansas.
To register: contact Carrie Smith at 479-636-7627
or e-mail
carrie@soarhigher.com.
The seminar is taught by Shay Lastra of N-Site Language
Services. For the full description, go to
www.soarhigher.com/HispanicWorkforce.htm.
Customer Service — It’s an Attitude Service is the lifeblood of any organization. Everything flows from
it and it nourishes every aspect of your organization. Stop thinking
of customer service as just a department and start thinking of it
as an attitude! This program covers the four key properties of
customer service: the service focus, quality, the telephone, and
service and customer orientation.
The date is Thursday, April 27 from 8:30 p.m. to 11:30 p.m. at the
Bentonville Merchant Services, 809 SW A St., Suite 101,
Bentonville, AR. Cost is $49. Here is a link to the information on
my website with more information.
http://www.soarhigher.com/CustomerServiceAttitude.htm
To register: contact Carrie Smith at 479-636-7627
or e-mail
carrie@soarhigher.com.
2006 WorkMatters Conference May 5Soar with Eagles is a proud sponsor of the third annual
WorkMatters Leadership Conference on May 5! Mark your
calendars now. The conference theme this year is "The 360-
Degree Leader." This conference is broadcast live via satellite by
Maximum Impact. It is broadcast to over 650 locations around
North America.
This is a unique opportunity to receive quality leadership training
for a very affordable price ($60 per ticket or $50 for 10 or more
tickets). The lineup of leadership experts is outstanding again this
year. We are especially excited to have northwest Arkansas' Don
Soderquist speaking! As you may know, Don is the retired senior
vice chairman of Wal-Mart Stores, Inc.
Tickets are on sale now! Sponsorships are also available.
Date: Friday, May 5
Time: 8:00 a.m. - 4:00 p.m.
Location: Fellowship Bible Church,
1051 W. Pleasant Grove Rd., Rogers, AR
Contact us: info@workmatters.org
Go to the WorkMatters website for more information at
http://www.workmatters.org/events/2006_leadership_conference
Looking for Personal Finance Classes?Someone asked me about classes on handling personal finances.
The place I always send people is Clement Financial Services.
They offer their Cash Management and Financial Management
Workshops every month and offer other seminars on retirement
strategies as well. They list their seminars on their website. They
are conveniently located and very affordable.
Go to:
http://www.clementfinancial.com/section4.cfmHost a Soar with Eagles Classin Your Conference Room
If you have a conference room, we've got a deal you should
consider. We offer organizations the chance to host our classes in
their conference room. It costs nothing and it gives you a chance
to display your company name every place we promote the
program. Class attendees come to your location that further
promotes your company. In addition, you get five minutes in front
of the group to tell them about your company.
For more information, go to:
http://www.soarhigher.com/LocationSponsorship.htmHave a great day!
Carrie Perrien Smith, Soar with Eagles
479.636.SOAR
www.soarhigher.comCheck out our 2006 list of upcoming events at
http://www.soarhigher.com/UpcomingEvents.htm