Resumé for Lisa Norman
Lisa A. Norman
2208 S. Clover Drive, Fayetteville, AR 72701
Click here to download Lisa's resumé in PDF format, complete with contact information.
EDUCATION
University of Arkansas Fayetteville, AR
B.A. in Communication 1995
EXPERIENCE
FirstStaff Staffing Fayetteville, AR
Staffing Specialist 10/2006-1/2009
• Review applications, interview & evaluate potential employees-ultimately make hiring decisions
• Create & maintain good relationships with both internal customers (employees) as well as external customers (clients with jobs available)
• Create & maintain various customer reports using MS Excel
• Obtain detailed information on open jobs from clients & work to find the best matches possible
• Arrange & follow up on candidate interviews
• Communicate with clients regularly to ensure customer satisfaction with employees placed on their jobs
• Enter employee, customer and job information in industry-specific software (SkilMatch)
• Well trained in I-9 document examination & use of e-Verify (Department of Homeland Security website) to verify legal working status of employees
• Worked in fast-paced environment with multiple contingencies on a daily basis
P.A.M. Transport Services, Inc. Tontitown, AR
Permit & Licensing Manager (2002-2006) 9/2000-10/2006
• Responsible for correctly licensing & registering approximately 2,000 tractors & 8,000 trailers
• Worked closely with state agencies, internal operations staff and drivers
• Reported directly to the Director of Operations and VP of Operations-performed many administrative assistant duties for both individuals
• Compiled data, created & maintained numerous reports on equipment usage, permit & licensing requirements (both federal & state), and identified potential cost savings
• On call 24/7 for emergency permit issuing
Customer Service Representative (2000-2002)
• Coordinated General Motors freight with available power units to ensure on time delivery
• Build & maintain customer relationships to grow the business via phone and email
• Created multiple reports for customers & upper internal management
• Promoted to Permit & Licensing Manager 2002
MBM Corporation Salisbury, NC
Transportation Manager 1999-2000
• Interviewed, hired and coordinated benefits for drivers based in Salisbury distribution center
• Direct supervisor for 42 drivers
• Maintain equipment reports on leased tractors/trailers & reconciled equipment invoices before payment
• Organized weekly truck routes for on time delivery & most efficient use of equipment and resources
OTHER
• Excellent written and oral communication skills
• MS Office Suite (including Word, Excel & Outlook)
*Professional & personal references available upon request
2208 S. Clover Drive, Fayetteville, AR 72701
Click here to download Lisa's resumé in PDF format, complete with contact information.
EDUCATION
University of Arkansas Fayetteville, AR
B.A. in Communication 1995
EXPERIENCE
FirstStaff Staffing Fayetteville, AR
Staffing Specialist 10/2006-1/2009
• Review applications, interview & evaluate potential employees-ultimately make hiring decisions
• Create & maintain good relationships with both internal customers (employees) as well as external customers (clients with jobs available)
• Create & maintain various customer reports using MS Excel
• Obtain detailed information on open jobs from clients & work to find the best matches possible
• Arrange & follow up on candidate interviews
• Communicate with clients regularly to ensure customer satisfaction with employees placed on their jobs
• Enter employee, customer and job information in industry-specific software (SkilMatch)
• Well trained in I-9 document examination & use of e-Verify (Department of Homeland Security website) to verify legal working status of employees
• Worked in fast-paced environment with multiple contingencies on a daily basis
P.A.M. Transport Services, Inc. Tontitown, AR
Permit & Licensing Manager (2002-2006) 9/2000-10/2006
• Responsible for correctly licensing & registering approximately 2,000 tractors & 8,000 trailers
• Worked closely with state agencies, internal operations staff and drivers
• Reported directly to the Director of Operations and VP of Operations-performed many administrative assistant duties for both individuals
• Compiled data, created & maintained numerous reports on equipment usage, permit & licensing requirements (both federal & state), and identified potential cost savings
• On call 24/7 for emergency permit issuing
Customer Service Representative (2000-2002)
• Coordinated General Motors freight with available power units to ensure on time delivery
• Build & maintain customer relationships to grow the business via phone and email
• Created multiple reports for customers & upper internal management
• Promoted to Permit & Licensing Manager 2002
MBM Corporation Salisbury, NC
Transportation Manager 1999-2000
• Interviewed, hired and coordinated benefits for drivers based in Salisbury distribution center
• Direct supervisor for 42 drivers
• Maintain equipment reports on leased tractors/trailers & reconciled equipment invoices before payment
• Organized weekly truck routes for on time delivery & most efficient use of equipment and resources
OTHER
• Excellent written and oral communication skills
• MS Office Suite (including Word, Excel & Outlook)
*Professional & personal references available upon request
posted by Professional Women's Network at 3/07/2009 05:40:00 AM
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